Supporting Colleagues Through Mental Health Crises: A Guide For Professionals

In recent years, conversations around neurodivergence, particularly conditions like ADHD, have become more prevalent. However, discussions about mood disorders, often classified under the neurodivergent umbrella, remain scarce in professional environments. This silence can contribute to stigma, leaving many individuals reluctant to disclose their mental health challenges for fear of judgment or ostracism.

Mental health issues are frequently misunderstood, and mainstream media often portrays mood disorders—such as bipolar disorder, schizophrenia, and borderline personality disorder—in a negative light. This portrayal can reinforce misconceptions and make it difficult for colleagues to identify when someone may be experiencing a mental health crisis. Notably, in 2023, approximately 20.9 million adults in the U.S. were diagnosed with a mood disorder, emphasizing the need for awareness in the workplace.

To assist colleagues facing mental health challenges, it is vital to recognize the signs of a crisis and respond appropriately. Here are three key strategies for providing support:

1. Educate Yourself About Mood Disorders

Understanding mood disorders is crucial for fostering a supportive work environment. Many individuals lack exposure to these conditions, while others may experience them but choose not to disclose due to fear of repercussions. Media representations often distort perceptions, as seen with public figures like Kanye West, whose struggles with bipolar disorder have been sensationalized.

Instead of relying on media portrayals, seek information from credible medical sources and research studies to gain a better understanding of mood disorders. Familiarize yourself with the signs of episodes, which can vary from mania to psychosis, enabling you to recognize when a colleague may need help.

2. Approach with Empathy

When interacting with a colleague experiencing mental health challenges, an empathetic approach is vital. Many individuals with mental illnesses are often seen as problems rather than individuals in need of support. If you believe a colleague is a danger to themselves or others, do not hesitate to call emergency services.

Supporting someone through a crisis is essential, but professional intervention may be necessary. Many individuals recover from mental health crises, resume their careers, and lead fulfilling lives after seeking help.

3. Communicate Concerns to Leadership

Deciding whether to inform management about a colleague’s mental health crisis can be challenging. If a colleague exhibits clear signs of distress, consider discussing your concerns with a leader in a sensitive manner. Engage in a private conversation, perhaps during a lunch break, rather than confronting them in front of others.

It is important to avoid perpetuating the stereotype that individuals with mood disorders are inherently violent, as this is not true. Substance use can exacerbate symptoms, so suggest alternative social interactions that do not involve alcohol, which may worsen their condition.

If you feel compelled to inform leadership, focus on expressing concern rather than criticism. Ensure that your communication highlights your colleague’s well-being and does not frame them negatively. Seek out managers who demonstrate empathy, as they will be more likely to respond appropriately.

Supporting a colleague through a mental health crisis can be emotionally taxing, especially if their behavior changes dramatically. Remember that individuals experiencing mental health challenges may already be undergoing treatment but might have adjusted their medication or regimen.

If a colleague confides in you about their struggles, consider guiding them to a supportive leader or mental health professional. Providing resources can help them take the first steps toward recovery.

Ultimately, supporting colleagues with mental health challenges requires awareness, empathy, and proactive communication. It is essential to recognize that it is not your responsibility to fix the situation if they decline professional help. Instead, focus on being a supportive presence in their lives.